One Weird Trick: Answer SMS with a Question—Always

HSI

February 21, 2025•0 min read

Want to boost your booking rate overnight? Here’s the trick: Answer every SMS lead with a

question.

“Hi, thanks for reaching out! What day works best for you?”

Questions keep the conversation flowing and push leads toward booking. HSI automates this

process, so every lead gets a quick, engaging reply.

Small tweaks like this make a massive difference. Try it and watch your L2C soar.

Keywords: SMS follow-up, lead conversion, home service marketing, customer engagement

Adam Lupa

Adam is the Founder of Home Service Ignition - passionate about helping fellow small business owners scale their business and take the stress out of marketing so you can focus on running your business.

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